Privacy Policy — Payroll Compliance Hub

Payroll Compliance Hub, Inc. (“PCH,” “we,” “us,” or “the Hub”) is a Chicago-based continuing-education provider for U.S. payroll professionals. This policy explains what information we collect about students, prospective students, and visitors to payrollcompliancehub.com, what we do with that information, and the choices available to you.

This policy applies to the website, to email correspondence sent under the PCH name, and to enrollment, registration, and continuing-education transactions handled by the Hub. It does not apply to information collected by examination bodies (such as the American Payroll Association) or by employers paying for an employee's enrollment.

What we collect

We collect three categories of information:

Information you provide directly — your name, employer, work email, telephone, mailing address, certifications (FPC, CPP, SHRM-CP, etc.), and the registration details required to issue continuing-education credit.
Course-activity information — attendance, completion status, quiz and exam results within our Learning Management System, and the records we are required to keep to issue and verify CE credit with the IRS, SHRM, HRCI, and the APA.
Site-use information — anonymized server logs (date of visit, pages requested, general region, browser type) and cookies set by us or by service providers that help operate the site. The Hub does not run advertising trackers on this website.

How we use information

We use information for the following purposes:

To register you for courses, deliver the curriculum, and issue continuing-education certificates;
To send course-related communications (welcome notices, schedule changes, materials, and certificates);
To send the weekly regulatory digest and quarterly update briefings to recipients who have asked for them or who are active students;
To meet our recordkeeping obligations as an IRS-Approved CE Provider, an HRCI Approved Provider, and a SHRM Recertification Provider;
To improve the curriculum, the website, and the integrity of our examinations.

Continuing-education records

Where we are required by an accrediting body to retain and produce course-completion records (the IRS, SHRM, HRCI, and the APA all require retention windows of three to seven years), we will retain those records for the longer of the period required and the period during which the credit may be challenged. We will produce records only to the accrediting body or to the student concerned.

Disclosure to third parties

We do not sell, rent, or trade personal information. We disclose information only as follows:

To service providers under written contract (the Learning Management System, the registrar's payment processor, the email platform that delivers our digest);
To accrediting bodies, where required by their rules to verify issuance of continuing-education credit;
To employers who have paid the tuition for an employee, only to confirm enrollment and completion;
To regulators, courts, or law-enforcement authorities where required by law, regulation, or valid legal process.

Email and the regulatory digest

The weekly regulatory digest and quarterly update briefings are sent only to addresses obtained from the recipient or from a course enrollment. Every message includes a single-click unsubscribe link and an unsubscribe address; both are honored within ten business days. Active students continue to receive course-administration messages even after unsubscribing from the digest, because those messages are required for enrollment.

Your choices and rights

Depending on where you reside, you may have rights to access, correct, or delete personal information we hold about you, to receive a portable copy of that information, to restrict or object to certain uses, and to withdraw any consent on which a processing activity relies. Residents of California may exercise the rights afforded by the California Consumer Privacy Act, as amended; Illinois residents may exercise rights under the Illinois Personal Information Protection Act and the Biometric Information Privacy Act. Residents of the European Economic Area, the United Kingdom, or Switzerland may exercise rights under the GDPR and its national equivalents.

To exercise any of these rights, write to the address below. We will respond within the timeframe required by applicable law.

Cookies

The website sets a small number of strictly necessary cookies for the Learning Management System (session, login state, security). We do not deploy cookies for advertising. Most browsers can be configured to refuse cookies or alert you when one is set; doing so may impair the LMS.

Security and retention

PCH maintains administrative, technical, and physical safeguards designed to protect the information in our custody. We retain enrollment records only for the period required to operate the program, to meet our accreditation obligations, and to defend against any challenge to a continuing-education credit. No system is impenetrable; in the event of a confirmed incident affecting your information, we will notify you and the appropriate authorities within the timeframes required by applicable law.

Children

PCH offers continuing education for working U.S. payroll, HR, and accounting professionals. We do not knowingly collect personal information from any individual under the age of sixteen.

Changes to this policy

We may revise this policy from time to time. The date at the head of the policy indicates when it was last revised. Material changes will be flagged at the head of this page for thirty days following the change.

Contact

Questions about this policy, or any request to exercise the rights described above, may be directed to:

Payroll Compliance Hub, Inc.
Attn: Privacy Officer
200 W. Madison Street, Suite 2410
Chicago, IL 60606
registrar@payrollcompliancehub.com